Association fees due quarterly – in advance
A resident had paid their dues monthly by direct payment from their bank since they purchased the house in Feb. 2008 through Jan. 1, 2010.
They just received a notice yesterday from Riverside Management(RM) for two months dues plus a late fee of $ 31/32. When they called Riverside Management, they were not given any information and was told to contact the Board of Directors. The residents didn't know how to do that and were not given the information by Riverside Management.
After talking with a neighbor, they decided to call RM back and when they were told to call the Board again they "insisted" that RM take care of it. Once it was explained the dues needed to be paid quarterly, the resident said, no problem - they should have just explained that. The insisted the late fees be removed, which they were.
Another resident pays her dues monthly by direct payment from the bank, BUT when she set it up she paid for two months, and then monthly. She said she has not received a letter (yet).
Most of us know that dues are paid quarterly, but for one year they accepted monthly payments and instead of notifying the resident in Nov. or Dec. 09' that they needed to make this change with their bank, they chose to make this LEAP without notification and send a Past Due letter + late fees and when resident called they wouldn't even explain what it was all about and referred them to the Board. I believe that's the lack of COMMUNICATION we have been talking about. This resident could care less if they pay their dues monthly or quarterly, just notify them in advance, not with a "late fees" letter. It seems to me RM made an error in accepting monthly dues for a year, but passed it on to the oversight to the resident.
Editor's note: To read Resolution 2007-03 that was passed on Nov 14, 2006 giving authority to collect fees quarterly click HERE
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